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Studio Hours:
Tues - Thurs 10-8
and
Fri & Sat 10-6 |
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REFERRAL PROGRAM
For each new client that you refer to your designer, you will receive a $10 credit. There is no limit on the credit that you can accumulate.
LOYALTY POINTS
For each individual service or product purchased at Onyx, you will receive one "loyalty point." After accumulating 25 loyalty points, you will receive a FREE haircut from the designer you are loyal to.
Example: Haircut, Color, and Half Foil = 3 loyalty points
(Loyalty points are not received for bang trims, neck trims, consultations, complimentary makeovers or any other complimentary service.)
PRODUCT REWARD CARD
For each full size product purchased, your product reward card will be marked. Once your card is full, you will receive 20% off your next product purchase!
FREE SERVICES
- Consultations
- Bang Trims
- Neck Trims
- Beard Trims
- Makeup on new clients
- Makeup touch-ups
CONFIRMATION CALLS
We provide 24-48 hour complimentary reminder phone calls for all appointments for your convenience.
CANCELATION LIST
If we do not have the date or time frame availability that you desire, we carefully maintain a cancellation list to hopefully provide you with that appointment.
TEAM ORIENTED ENVIRONMENT
The Onyx Design Team has a genuine relationship. We work together to make the very best of every client’s experience at the studio. There is absolutely no competition between any designers. We welcome you to find the right Onyx Designer to best suit your specific style, budget, and personality. We will happily provide recommendations for you.
E-MAIL NOTIFICATIONS
We send e-mails to notify you of monthly specials & discounts, client contests and prizes, and available appointment times for your convenience.
IN-HOUSE CLIENT CONTESTS WITH PRIZES
We provide our clients with exciting contests with valuable prizes such as flat irons, hair/makeup/skincare products, and salon/nail/esthetic services!
100% GUARANTEE ON PRODUCTS AND SERVICES
**see guarantee policy for rules and regulations**
GIVING BACK TO THE COMMUNITY
We will happily donate service gift cards to local non-profit organizations or fundraisers that our clients are part of.
EXCLUSIVE QUALITY SERVICES
We are proud to offer our clients with the highest quality services that the beauty industry has to offer because of our exclusive education and experience.
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IF YOU ARE NOT HAPPY with any service or product, we will make it right. 100% guaranteed satisfaction on all services or products. Getting the perfect haircut is like having a great relationship—you talk. Our job as hairdressers is to listen to what you have to say about your hair and turn that information into the perfect style.
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